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What Our Patients Think About Us
We asked our patients to share their experiences with us.
Here’s a quick look at what you shared and how we’re acting on your feedback.
How likely would our patients recommend our practice?
Things we’re doing well
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A clean, welcoming space
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Helpful, friendly reception staff
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A team that works well together
What we are working on
Shorter waits
We’ve fine-tuned our booking system so you can choose the right appointment type — matching your needs to the right time slot. This helps doctors stay on schedule and reduces waiting times.
Clearer communication after your visit
We’ve introduced a new recall system for results. Our nurses will now give you a quick call even if your results are normal — to check in, ease any result anxiety, and give you the chance to book a follow-up if you’d like.
Easier access when you need us most
We’ve streamlined our online booking systems so you can now book appointments after hours when it suits you best.
Thank you!
We’re grateful to everyone who took the time to share their thoughts with us.
Your feedback helps us see what’s working well and where we can do better.
If you's like to share your thoughts with us,
please send us an email to info@brunswickdoctors.com.au!
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