New patients welcome
at Brunswick Doctors
You might be new to Brunswick, moving from another clinic, or simply looking for a doctor and healthcare team that feels like the right fit.
Whatever brings you here, we’re glad you found us.
At the heart of our clinic is a simple belief, to treat every patient like a friend or family member. Let's work together to support your health over the long term!
Everything you need to know
If this is your first time visiting Brunswick Doctors, you’re probably wondering what happens next.
We’ve put together this page to make things simple, covering everything from booking to fees, and what to bring on the day, to make your first visit as straightforward and stress-free as possible.
1
Book your first Appointment
Book Online or Give Us a Call
Appointments can be booked online through HotDoc,
a secure online booking platform used by many patients and GP clinics across Australia.
Prefer to speak with a real person?
No problem. Our friendly reception team is always happy to help!
2
Complete New Patient Form
Sent via SMS link!
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The day before your appointment, you’ll receive an SMS reminder with a secure link to complete our New Patient Form.
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The form collects some basic information, including your contact details, Medicare information, medical, lifestyle information and payment details.
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You won’t be charged when completing the form.
Payment details are securely stored via Stripe and are only used to process your appointment fee after your consultation, for telehealth appointments, or in accordance with our cancellation and non-attendance policy.
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If the form isn’t completed, we’ll send a few reminders and contact you before your appointment. Unconfirmed appointments may be offered to another patient.
3
What to bring to your first appointment?
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A form of Photo ID (driver licence, passport or digital ID)*
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Concession, pension card or your Student card (if applicable)
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Booking a procedure or iron infusion? Please bring any recent blood test results, referral letters or relevant medical information.
If you have any recent test results you’d like reviewed, you’re welcome to bring a copy or email them to info@brunswickdoctors.com.au
*Why do we ask for photo ID? General practices are required to take reasonable steps to correctly identify patients and maintain accurate medical records. Asking for photo identification helps us ensure your health information is linked to the correct patient record and supports our obligations under the RACGP Standards for General Practices.
4
Fees and Medicare Rebates
We believe healthcare pricing should be clear and transparent, which is why we’re always upfront about our fees.
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If you have a valid Medicare card, Medicare rebates are available for most services.
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Patients with Overseas Student Health Cover (OSHC), travel insurance or other healthcare arrangements, may be able to claim through their provider.
If you’re unsure about fees, rebates or eligibility, just give us a call!
Our reception team is always happy to explain your options before you book.
5
Transferring Your Medical Records
If you’d like your previous medical records transferred to Brunswick Doctors, we can help organise this for you.
Simply complete a transfer form and we’ll contact your previous clinic on your behalf.
For most routine appointments, we usually don’t need your previous medical records before your first visit. If your doctor requires additional information from a previous clinic, they will discuss this with you during your appointment.
Please note that transfer times vary between clinics, and some practices may charge a fee to prepare and transfer your records.
We’ll do our best to make the process as simple and stress-free as possible.